G2 Declares unitQ "High Performer" In Customer "Feedback Analytics" Space

Key Facts

• unitQ, the leading AI platform empowering organizations to take a user-centric, real-time data-driven approach to craft high quality products, services and experiences, announced today unitQ has been recognized as a "High Performer" by G2 in the "Feedback Analytics" category for Spring of 2024.
• unitQ GPT is the world's first generative AI engine for measuring the quality of an organization's products, services and experiences and harnesses unitQ's proprietary AI models to extract instant meaning from support tickets, surveys, app reviews, social media posts and product engagement data so organizations can connect the dots between what users say and do in real time.
• • While unitQ already provides organizations with AI-driven, actionable insights into what their users are saying in real time across all user feedback channels, one of our latest milestones empowers unitQ customers with real-time actionable insights about how their customers are using their products and services.
• In addition to parsing user feedback in real time for unitQ customers to help them inform their decision-making along every touchpoint of the customer journey — unitQ also integrates with productivity tools such as Jira, PagerDuty, Slack, Microsoft Teams and Zendesk to alert organizations about key customer issues in any language, location or platform.

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