KLAS Research Recognizes Stellar Health with a 2023 Point of Light Award

Key Facts

• KLAS Research Recognizes Stellar Health with a 2023 Point of Light Award The Points of Light Award celebrates success stories—or Points of Light—from payers, providers and healthcare technology companies that work collaboratively to align care delivery with health plan sponsor initiatives to reduce inefficiencies and improve the patient experience.
• Arkansas Blue Cross believed that enhancing their current value-based program offering would help Primary Care Providers identify and recapture persistent chronic conditions at the point of care, thereby improving patient outcomes and health equity and also enabling the organizations to better understand their patient population's illness burden to reflect an accurate view on current health status.
• Through the Partnership for a Healthy Arkansas, Blue Cross approached each health system to pilot a project aimed at addressing care gaps at the point of care by incentivizing (for the time it takes to assess value-based actions) frontline staff and physicians on a monthly basis to help clinics achieve specific quality outcomes.
• Key outcomes from the collaboration: Arkansas Blue Cross return of 3x Improved quality performance measures compared to 2021 Higher coding accuracy rates compared to clinics not involved in the pilot Increased revenue for both health systems and the individuals working in the clinic, driving increased staff morale during a very challenging time in healthcare Increased teamwork driving more successful value-based care Improved frontline staff engagement As a result of the pilot's success in the first year, Arkansas Blue Cross and Blue Shield elected to expand the relationship with Stellar across all clinics within the initial 5 health systems, and subsequently across the state.

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