229  0 Kommentare Expanding Healthcare Access and Affordability at Quest Diagnostics

In October 2022, we launched questhealth.com to better deliver actionable diagnostic insights directly to health-minded consumers without first requiring a doctor's visit. More than 70 diagnostic tests are available- from general health profiles to tests for specific conditions, including heart health and sexually transmitted infections. Consumers can shop, schedule appointments for tests at our PSCs, and access results securely from their phone or computer. Beyond ease of use, questhealth.com reaches:

• Patients interested in reducing perceived barriers when accessing lab testing (lack of time, inconvenience, cost due to lack of health plan coverage, gaps in knowledge of tests and test selection, privacy concerns)
• Patients with chronic conditions who need regular testing
• Patients with higher risk who are focused on prevention
• Proactive patients who are in good health and want more data on how to stay healthy
• Patients who want to understand an acute issue they are experiencing

Patients are given the option to speak with an independent physician regardless of results. We plan to continue to expand the types of tests offered through this site.

Access and affordability

Quest continued to grow access to and affordability of our industry-leading diagnostic services in 2022 by expanding our reach across the US and building on our financial assistance programs. Quest for Health Equity (Q4HE), our philanthropic initiative with the Quest Diagnostics Foundation, has also made strides in expanding the availability of services in under-resourced communities.

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Scaling access to our services

To reach more consumers, Quest introduced new relationships with retailers and hospital systems in 2022.

We acquired the outreach lab services business of Summa Health in Ohio and Northern Light Health in Maine. This strengthened our ability to give access to our innovative test offerings to more providers and patients. We also continued to provide professional lab management services to health systems and hospitals, helping them to reduce their costs and make their services more affordable.